When some of my non-IT acquaintances come to know that I work as a Technical Writer, their question goes like, “What do you write?”. Indeed a good question. I write user manuals, employee orientation manuals, step-by-step procedures of setting up or troubleshooting some system, and the things alike. Their next question follows, “Oh, then don’t you write stories?” All I can say is, may be they didn’t pay attention to the word technical.
Since our conversation involved technical writing as well as a reference to creative writing, I try to throw light on these two writing styles.
Technical writing and creative writing both are audience oriented writing styles, which require writing talent as well as critical thinking. Yet, how are these two styles are different from each other? Let us know about them one by one.
What is Technical Writing?
Technical writing is the manner of simplifying and presenting any complex information in such a way that it is understandable and usable by the people who need it. The people for whom this information is presented are called target audience. The objective of Technical writing is to inform the target audience about facts or to instruct them on how to set-up or fix something.
It almost always uses formal tone of language. That means a technical writer uses Dear Sir in place of Hi Dude, contact instead of get in touch with, and inform in place of tell. 🙂 It is not just about using formal and precise words. It comes with a set of rules regarding grammar, language, formatting, and presentation.
Technical writing can be either online or offline. It refers styling guide, specialized vocabulary, and narrates things quite straight forward.
Examples of Documents Prepared by Technical Writers
System Reference Manuals, User Manuals, Product Specification Documents, Troubleshooting Guides, Reports, White Papers, Online or Offline Help, and Case Studies are few important examples of the documents prepared by technical writers.
Who Uses the Documents Prepared by Technical Writers?
A large number of professionals and general users refer to the documents prepared by technical writers. For example, engineers refer design specifications for some mechanical, electrical, or electronic component. Software testing professionals use test plans for code testing. System operators refer to instruction manuals. Marketing professionals use reports for planning their marketing campaigns. Management team of a business refers reports and white papers for major decision-making. Software application users request help on the software which they can induce by pressing F1 key. Last but not least, general audience refers to the user manuals to know how to use or set-up their newly purchased device.
What Does it Take to Become a Technical Writer?
To become a technical writer one needs to have related education, skills, knowledge of document types and the rules for creating reliable documents. One needs to have flair for writing and a sound understanding of three vital things: subject, objective, and the target audience. It is also required to understand the system thoroughly to be able to provide any information or instructions to its potential users.
Command over working language, knowledge of any foreign language(s) other than English, graphics tools, and image processing applications, handling Content Management System (CMS), knowledge of editing a website are some vital requirements to become a proficient technical writer.
How is it Like Being a Technical Writer?
As a technical writer I develop the documents that go through the Document Development Life Cycle (DDLC), which is similar to any product development life cycle. There is a lot of unorganized information to handle in the form of numbers, technical terms, definitions, procedures, charts, and all factual data. My work involves interacting with Subject Matter Experts (SME) for important inputs regarding the subject. It also includes dealing with graphic designers for images and infographics, or creating them myself. At times I need to handle various types of media such as audio and video.
I conduct self-review on my own work, as well as ask my colleagues to conduct a peer-review from the perspective of a new reader or an examiner. Reviewing enables to figure out and remove any loopholes in the written work. Finally, I compile and present the information in such a way that the users can access it quickly.
While being in the shoes of a technical writer, I may or may not be working on a technical subject, but I work on a subject technically.
The 7 C’s of Technical Writing
Technical writers develop their documents by adhering to the following seven rules or rather, guidelines:
Leaving no confusion for the readers. Removing ambiguities and doubts.
Removing grammar mistakes, factual errors, or typo errors before the readers reveal them. Presenting accurate information always.
Using brief and precise words. Replacing lengthy phrases with single words without losing essence of the subject.
Using uniform terminology and style of formatting throughout the document or across multiple inter-related documents.
Organizing and connecting the pieces of information seamlessly. Afterall, it should make sense to the target audience.
Providing all required information within the predetermined scope.
Working professionally to provide high quality content.
The beauty of technical writing lies in simplifying information for the consumption of others. Technical writing develops a person to be very meticulous and makes not to settle for anything less as far as the quality and presentation are concerned. 🙂
Now let us see,
What is Creative Writing?
It is a style of writing about a subject creatively so that the reader or listener indulges in to it. The objective of creative writing is either to entertain or to educate the audience.
Creative writing uses prose with informal or casual tone. This style of writing is not governed by any set of strict rules regarding grammar or language. The writer has ample freedom of imagination and narration. Creative writing involves use of artistic phrases, poetic devices, and story writing elements, which themselves are the topics of great length.
It is accessed by general audience because people of any age can read books, go through poems, or watch plays and movies with great scripts. Creative writing uses general vocabulary and is descriptive. Unlike technical writing, it can involve use of slang if the situation or culture being portrayed, or characterization demands.
Examples of Creative Writing
Diary, Poems, Plays, Shayari, Stories, Fictions, Autobiographies, Novels, Essays, Comic Strips, and Scripts and Dialogues of movies are some examples of creative writing.
What Does it Take to Become a Creative Writer?
To become a creative writer, one needs a great deal of observation, knowledge of the subject, and writing talent to put everything together into words. One needs to generate engaging content, which compels readers to attend uninterruptedly. A good grip over language, employing one’s creative abilities and leveraging the power of words to influence and modify emotions of readers, listeners, or viewers are some of the vital qualities a creative writer should possess.
A creative writer is capable of portraying a world through either own imagination or experience, and taking the audience on the trip to that world in their minds; sitting at a place.
Here is a brief comparison:
|Writing Elements||Technical Writing||Creative Writing|
|Information Organization||Alphabetical, Chronological, Logical, or Thematic.||Random|
Technical writing and creative writing can be viewed as two portions of the same day a professional person spends. During the office hours, a professional person refers to what the technical writers produced for him and during his leisure time, he seeks for what the creative writers around the world prepared for him. 🙂